FAQ

UrbanClap hires workers and sets prices — workers have no independence. JustDial just gives phone numbers with no profiles or reviews. Solve24 gives every worker a complete digital profile with skills, ratings, and reviews. Workers are independent and keep 100% of their earnings.

We are starting with select cities in India and expanding quickly. Solve24 focuses on Tier 2 and Tier 3 cities where reliable local services are hard to find. Check the app for availability in your area.

Simply enable your location, go to the Workers section, and browse workers near you. You can filter by type (plumber, electrician, etc.), view their full profile with skills and ratings, and contact them directly. Workers within 7km are shown first.

Yes! You can browse workers, shops, and view their profiles for free. To access full contact details (phone numbers), you need a premium subscription starting at just ₹11 for 3 days.

Yes! Use the "Post Query" feature to describe what you need, add photos, and specify your location. Workers in your area can see your request and respond to it. It's like posting a "Help Wanted" ad for free.

Click "Sign Up" → select "Worker" → fill in your details including skills, experience, pricing, working hours, and upload work photos. Once registered, users in your area can find you. It's completely free to register.

No! Solve24 charges zero commission. You keep 100% of your earnings. We only charge a small subscription fee to users who want to see your phone number. Your work, your money.

Absolutely! You set your own price range (per hour, per day, or per job). Users can see your rates on your profile. You negotiate directly with customers — we never interfere with pricing.

We offer 3 simple plans: Trial (₹11 for 3 days), Basic (₹49 for 15 days), and Standard (₹99 for 30 days — most popular). Premium gives you access to workers' phone numbers, priority support, and the ability to post queries.

Yes, absolutely. All payments are processed through Razorpay, India's leading payment gateway trusted by millions. We support UPI, debit/credit cards, net banking, and wallets.

Subscriptions are prepaid and non-refundable, but they automatically expire at the end of the validity period. You can choose not to renew by simply not purchasing a new plan. No auto-renewal, no surprise charges.

Yes, we verify all service providers through their phone number and identity. Additionally, our review and rating system helps maintain quality — workers with poor reviews are flagged and may be removed.

Please report the issue through our Contact page or email us at support@solve24.in. Provide details of the worker and the issue. Our team investigates all complaints and takes action within 48 hours.

Yes, we take data privacy very seriously. Your personal information is encrypted and stored securely using Firebase. We never share your data with third parties without your consent.